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(a quick guide)Engagement is the emotional connection employees
have to their organization. Highly engaged employees
believe in what they’re doing, feel a sense of ownership
and will deliver more than what’s required in their roles;
disengaged employees might not even come in on
So if you want your people to a) show up and b) give
110%, here a few things to keep in mind. Companies with higher employee engagement
experience reduced absenteeism and turnover, fewer
safety incidents and increased productivity and
profitability. Engaged employees are better brand
ambassadors, creating more positive customer
experiences and therefore happier customers. Basically,
an engaged workforce is a good thing.
mattersEngagement is boosted by positive working relationships,
learning, development and progression opportunities,
feeling valued (as people,
not just as labor units)
and being empowered.
You can’t rely on increased
compensation or office
perks; they’re unlikely to
make a difference to most
More than money (or massages)Growing companies
have an advantage
Smaller companies tend to have
higher engagement as teams are
small, tight-knit and focused on the
common goal. There’s nowhere for underperformers or
poisonous personalities to hide, and it’s easy to recognize
achievements. Of course, clearly communicating
direction and hiring the right people are critical for
reinforcing this culture!